Hi, the instructions for task 12 only refer to a bad debt (singular) and reference only one invoice no. to apply a credit note. I have two outstanding invoices on my records. By only applying a credit note to one of the invoices my aged receivables summary will still have an outstanding balance for City Limousines. Can you please advise on how I should proceed?
You will start by allocating the credit note to invoice ORC1012 (Task 12 a). After you have done this you will need to write off the bad debt. Follow the instructions on page 36 of the student manual. When you approve the credit note you will be given the option to allocate the credit note to the 2 outstanding invoices.